Privacy Policy

Last Updated: April 1, 2025

Golden Rooster Insurance ("Golden Rooster," "we," "our," or "us") is committed to protecting your privacy and the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website at goldenroosterinsurance.com or interact with our services (collectively, the "Services"). By using our Services, you agree to the terms of this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

A. Information You Provide Directly

When you engage with our Services, we may collect:

Contact Information: Such as your name, street address, phone number, and email address.

Identifying Information: Including your date of birth and other identifying details needed to provide insurance services.

Financial Information: Such as payment details and information relevant to your insurance coverage.

Communications: Including emails, phone calls, and any correspondence related to our Services.

Preferences: Including your communication and marketing preferences. Other Voluntary Information: Any additional information you choose to provide through forms, surveys, or requests.

B. Information Collected Automatically

When you visit our website, we and our service providers may automatically collect:

Device Information: Such as your IP address, browser type, operating system, and device identifiers.

Usage Information: Such as pages visited, time spent on our site, and general browsing behavior.

C. Information from Third Parties

We may receive information from third-party sources such as insurance carriers, business partners, or publicly available sources to verify your identity or provide our services.

2. HOW WE USE YOUR INFORMATION

We use your personal information to:

— Provide, manage, and improve our insurance services — Process your requests and applications — Communicate with you about your policy, account, or our services — Send important updates and notices — Comply with applicable laws and regulations — Prevent fraud and protect the security of our services — Support our general business operations

3. HOW WE SHARE YOUR INFORMATION

We may share your personal information in the following circumstances:

Insurance Carriers and Partners: To fulfill your insurance requests, we may share your information with licensed carriers and service partners. Their use of your information is governed by their own privacy policies.

Service Providers: With third parties that assist us in operating our business, such as payment processors and technology providers.

Legal Requirements: To comply with applicable laws, court orders, or government requests.

Business Transfers: In connection with a merger, acquisition, or sale of assets.

SMS Data: SMS opt-in and consent information, as well as the content of SMS messages, will never be shared with third parties or affiliates for marketing purposes.

4. YOUR CHOICES AND RIGHTS

Opt-Out of Marketing: You may opt out of receiving promotional communications by following the unsubscribe instructions in any message or by contacting us directly.

SMS Messages: You may opt out of text messages at any time by replying STOP. After opting out, you will receive a final confirmation message and no further texts will be sent. To re-subscribe, simply opt in again. Message and data rates may apply.

Cookies: You may control cookie preferences through your browser settings. Limiting cookies may affect some website functionality.

5. SMS / TEXT MESSAGING TERMS

When you provide your mobile phone number and opt in to receive text messages from Golden Rooster Insurance, you agree that we may send you SMS or MMS messages related to your insurance services, policy updates, and important notices.

SMS CONSENT AND DATA WILL NOT BE SHARED WITH THIRD PARTIES OR AFFILIATES FOR MARKETING PURPOSES.

To opt out, reply STOP at any time. For help, reply HELP. Consent to receive text messages is not required to purchase any insurance product or service. Standard message and data rates may apply. Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most major and regional U.S. carriers. Carriers are not liable for delayed or undelivered messages.

6. SECURITY OF YOUR INFORMATION

We use physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no security system is completely foolproof, and we cannot guarantee absolute security of your information.

7. RETENTION OF INFORMATION

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. CHILDREN'S PRIVACY

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with their information, please contact us and we will take steps to remove it.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. The “Last Updated” date at the top reflects the most recent revision. Your continued use of our Services after any changes constitutes acceptance of the updated policy

10. CONTACT US

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: info@elgalloins.com Phone: +1 678-450-8003 Website: goldenroosterinsurance.com